Frequently Asked Questions
Everything you need to know about our premium apparel and service.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request and receive a prepaid shipping label.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options through Klarna and Afterpay.
Are your materials sustainably sourced?
At Blacksmith Store, we prioritize quality and ethics. We use organic cotton, recycled polyester, and partner only with manufacturers that adhere to fair labor standards and sustainable production practices.
Can I change or cancel my order after it has been placed?
Because we aim to ship orders as quickly as possible, we can only make changes or cancellations within 60 minutes of purchase. Please contact our support team immediately for assistance.